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Field Collection Officer

Company

I-FINANCE LEASING PLC   

type

Private Limited Company

Function

Banking & Finance

employees

100-200

Location

Phnom Penh

Level

Entry Level

Term

Full Time

Year of Exp.

1

Function

Bank/Insurance

Hiring

5

Industry

Banking & Finance

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

~

Location

Phnom Penh; Siem Reap;

Publish Date

Jun-16-2021

Closing Date

Jun-25-2021

Job Description

  ** ABOUT THE ROLE
Field Collection Officer will be mostly responsible for all bad debt or late payment from the customer by taking fast action, finding a solution, and checking the roots of the problem. He/she would inform directly to Supervisor and Manager.

- Ensure the collection result of each team under supervision is improved and achieved based on the KPI set
- Work with efficiency, quality, and on-time of calling to the lessee by complied to Collection Policy, Guideline,
Procedure and arrangement from Field Collection Supervisor or Managers
- Handle and responsible to lessees that allocated in the Collection System
- Ensure that well aware of checking/verifying the Repayment/Documentation data
- Prepare Daily Visitation Plan and shall visit any locations of lessee/influent person to collect cash/repossess such as House/Office/Hometown/Other places if needed
- Analyze the lessee's history/information to find alternative actions until the lessee paid successfully
- Record Calling/Visiting Activities Result into Collection System on time and accuracy.
- Skillful negotiates with good communication to collect cash/repossess from the lessee or influent person without
complaint
- Manages and closely controls “To-Do-List” and reviews unpaid lessee to find any efficient actions
- Follow-up the daily, weekly, and monthly collection result/report and/or meeting with Supervisor
- Build a good relationship with local authorities to find solutions and take the best action against the lessee
- Repossess the asset from lessee/influent person that lost payment capacity/break Lease Agreement base to
Collection Policy or Management assigned
- Prepare serious cases/action plans for Supervisor in order to get any support
- Report any suspicious cases that suspected as fraud cases on repayment
- Prepare/Send list lessee who lost contact to Supervisor in order to conduct hometown visiting.
- Well collaboration/support teamwork to improve Collection Performance.
- Performs other duties as assigned by management.
- Be a person who focuses on Result-Oriented and high commitment to improvement/self-develop
- Performs other duties as assigned by Supervisor/Management.

Job Requirements

  - Pursuing/Graduated Bachelor Degree in Finance, Banking, or other related fields.
- At least 1-year experience in bad debt recovery or loan collection
- Understanding in MFIs, Banking, and/or Financial Leasing Company is a plus
- Be able to communicate in English is a plus
- Be honest, teamwork, and good communication skill.
- Computer literacy (Ms. Word, Excel, PowerPoint, Access, Internet & Email).

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Contact Information

Contact Person

Mr. Dim Daradorn

Phone

016 604 448/015 888 572

Email

recruitment@ifinanceplc.com

Website

http://www.ifinanceplc.com

Address

#321, City Tower Mezzanine Floor, Mao Tse Toung BLVD (245), Sangkat Pshar Depo 1, Khan Toul Kork, Phnom Penh.

Company Profile

i-Finance Leasing is a leading, independent and fast-growing financial institution backed by international investors. Through innovative delivery technologies, the company provides financing services for the purchase of appliances, motorcycles, cars and trucks for individuals and business owners. i-Finance Leasing currently operates in four provinces and plans to extend its outreach to three more this year; bringing innovative financing solutions to empowering the lives of Cambodian’s across the country.

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:30 pm)

Email : jobs@camhr.com.kh

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