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Supervisor, Customer Account Management

Company

DKSH (Cambodia) Ltd   

type

Private Limited Company

Function

Others

employees

>1500

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

2

Function

Sales

Hiring

1

Industry

Others

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Unlimited

Language

English-- Good   

Age

0 ~ 0

Location

Phnom Penh;

Publish Date

Sep-23-2021

Closing Date

Oct-23-2021

Job Description

  - Support manager in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources

- Execute processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals

- Track team progress against key performance indicators and customers' plans. Provide timely feedback to team members on the execution of action plans and development areas

- Understand customer values, strategies and policies based on networking of contacts throughout customers' organizations to identify business opportunities

- Coordinate and assist in conducting annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins

- Work closely with the Marketing function on promotional activities and the merchandising and sales teams for promotion updates

- Coordinate and evaluate the effectiveness of trade programs and recommend opportunities to manager

- Prepare various reports for assigned customers. Track and highlight unusual increases/decreases in customer demand

- Evaluate improvement opportunities based on analyses, and coordinate improvement initiatives to enhance customer services and business efficiency

- Maintain and develop relationships/contacts across all functions and levels within assigned customer responsibility

- Work closely with the cross-functional teams (e.g. Trade Marketing, Retail and Supply Chain Management) to ensure efficient and effective execution

Job Requirements

  • Demonstrate advanced knowledge and understanding of the industry/market/competitors/customers

• Demonstrate sound selling skills and proven key account management experience in fast moving consumer goods

• Demonstrate general understanding in all aspects of supplier and customer relationship management including supply chain, field marketing and branding

• Demonstrate strong negotiation and communications skills

• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

• Demonstrate fluency in local language and ideally in English, both written and spoken

• Soft skills:
Outgoing personality and act with manner
Education:
Diploma/certificate in Sales/Marketing or related fields

Work experience:
Minimum two to three years’ experience in a similar role



Delivery growth - in Asia and beyond . Join DKSH.

DKSH’s strength lies in our great diversity of services, industries, clients, products, regions and employees from various nationalities. We are proud of our people: they are the reason we are successful. Our people are the best in the industry. They are passionate about their career growth and about business success. They work as part of an energetic and committed team, positively impacting millions of lives through the products and services we provide.
Join us today if you are ready to “Drive growth. Be the Difference.” With DKSH, you will experience a world of learning and development, own your career and take business responsibility and have a positive impact that touches people’s lives.

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Contact Information

Contact Person

Ms. Seng Guekteang

Phone

087880667

Email

jobs.kh@dksh.com

Online Apply

http://dksh.com/global-en/home/careers/career-opportunities

Website

http://www.dksh.com.kh

Address

No. 797, Corner Preah Monivong Boulevard and Street 484, Phnom Penh, Cambodia

Company Profile

At DKSH, our purpose is to enrich people’s lives by providing access to goods, services and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Healthcare, Consumer Goods, Performance Materials and Technology.

Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that raises living standards and providing new formulations for healthcare products that make life easier. These are just a few examples of how DKSH touches people’s lives around the clock. We do this while helping our clients and customers grow by providing services including sourcing, market insights, marketing and sales, eCommerce, distribution and logistics as well as after-sales services.

Listed on the SIX Swiss Exchange, DKSH operates in 36 markets with 32,450 specialists, generating net sales of CHF 10.7 billion in 2020. Founded by Swiss entrepreneurs in 1865, we have been deeply root

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:30 pm)

Email : jobs@camhr.com.kh

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