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Restaurant General Manager

Company

Phnom Penh Land Development Co., Ltd   

type

Private Limited Company

Function

Real Estate

employees

100-200

Location

Phnom Penh

Level

Senior

Term

Full Time

Year of Exp.

2

Function

Catering/Restaurant

Hiring

Industry

Real Estate

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Nov-26-2020

Closing Date

Dec-05-2020

Job Description

  MAIN RESPONSIBILTY
- Manage all the operational in restaurant, food and beverage, customer service, logistic, quality control, procurement marketing, and administrative running of the Restaurant concentrating in particular on the food and beverage outlets.
GENERAL DUTIES
- Establishing Standards of Performance and job descriptions of service staff of responsible departments
- Interacts with Senior management and other partners and develop solid working relationships with them
- Visits the competition and keeps abreast of the latest trends in food & beverage in the market place
- Ensure that you are on duty for all peak times and that sufficient staffing has been planned to meet the needs of business, provide the agreed standards and this is in accordance with the business demands
- Be present in the restaurant interacting with guests and ensuring maximum sales and guest satisfaction level
- Ensure the smooth running of all F&B areas during operation
- Ensure that public relations and guest interaction is maximized at all times while still respecting the guest’s privacy
- Meets and interacts with representatives of the local community and potential guests as required
- Makes recommendations to management for modernization of equipment, service methods, presentation and improved guest satisfaction
- Ensure stock is sufficient for each service period
- Inspect in F&B daily to ensure high standards are maintained
- Handle guest complaints in professional and courteous manner
- Ensure good working relations between food service to upper management and staff members and kitchen team at all times
- Ensure daily cleaning schedules of service areas are adhered to
- Program Micros POS on a daily, weekly or monthly basis and liaise with Micros support team for resolving any issues
- Carry out daily briefing prior to dinner service ensuring that the team are familiar with the daily specials
- Ensure that you and your team know all Hostesses on the menu and are comfortable making recommendations and explaining main components

PROFILE
The person who works as Restaurant Manager is always working on behalf of our Guests and working with other team members.
To fulfill the role successfully, you must have the attitude, behavior, skills and values that are specified below:
- Commitment to high level of customer service, both internally and externally
- Excellent interpersonal skills via phone, digital and in-person communication with a natural response to ‘smile’
- Acute financial management skills
- Excellent communication skills verbal and written
- Excellent negotiation and persuasion skills
- Optimal management and organizational skills with ability to prioritize and meet deadlines in a dynamic and high pressure
- Extensive knowledge of computers, including Office Suite, PMS (Opera) and POS (Micros)
- Team player with initiative, self-direction, self-discipline and discretion
- Personal appearance neat and distinctive, positive body language with natural smile

Job Requirements

  Education Experience
1. High School Diploma
2. Bachelor’s Degree level preferred
3. Minimum of 3- or 5-years’ experience in the same position in the relevant industries and environment.

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Contact Information

Contact Person

HR

Phone

081 663 335/ 081 663 338

Email

hr@phnompenhland.com.kh

Website

http://www.pplc.holdings

Address

#14, St.548, Sangkat Boeung Kak I, Khan Toul Kork, Phnom Penh.

Company Profile

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:30 pm)

Email : jobs@camhr.com.kh

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