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Service Center Manager - Operations Manager

Company

DHL Express (Cambodia) Ltd.   

type

Others

Function

Logistics/Freight/Shipping/Delivery/Warehouse

employees

Location

Phnom Penh

Level

Term

Full Time

Year of Exp.

3

Function

Operation/Production

Hiring

Industry

Logistics/Freight/Shipping/Delivery/Warehouse

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Sep-28-2020

Closing Date

Oct-07-2020

Job Description

  -Work with management team to build cohesive and high motivated team.
-Achieve the Operation KPIs and business goals by communicating and providing full functional support to the Ground Operations management team.
-Liaise with local authorities such as Labor Department, Police Department and Customs Excise in meeting industry and authorities.
-Ensure the process between Service Center is in line with network standards and ensure operational practices and procedure are compliant with regional and network operations policies.
-Support the business acquisition process and provide after sales support in order to achieve revenue and profitability targets.
-Manage all customers’ inquiries and ensure high quality services provided.
-Ensure employees in Operations are trained and developed to meet business and succession needs.
-Achieve market leading transit time, data quality and service performance targets. Manage the measurement, monitoring and actions for improvement.
-Ensure that DHL meets/improves upon its regulatory and environmental obligations while actively leading initiatives to remove trade impediments.
-Ensure proper maintenance of the facility, equipment and infrastructure in accordance with regional guidelines and company image.
-Ensure Operations team remain within cost targets and seek means by which to manage costs whilst maintaining/improving service and productivity levels.
-Oversee Security practices to ensure policies and business needs are met.
-To enter data such as Shipper’s Name, Address, Contact number and from Air Way Bill (AWB) into DHL system.

Job Requirements

  •Bachelor Degree in Business Administration, Management or related field is required.
•Fluent in Speaking/Reading/Writing English is required
•Good Computer Skills: MS Word, Excel, Power Point, Internet Email
•Flexible and confident & Sense of urgency
•Have strong leadership skill with negotiation + organization skill
•Ability to work under pressure
•Must have 3 years of working experience including a proven supervisory role


HOW TO APPLY:
Candidates must submit application (CV & Cover Letter) to DHL Express (Cambodia) Ltd. located at Building 575 A-B-C, Russian Boulevard, Teuk Thla, Sen Sok, Phnom Penh, or application can be submitted online via this email: apecexpress-khrecruitment@dhl.com

Shall you require more information, please contact 023 992 618 (Ext: 814 & 822). Please note that only short listed candidates will be notified for interview appointment.

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Contact Information

Contact Person

HR

Phone

023 992 618

Email

apecexpress-khrecruitment@dhl.com

Website

http://www.dhl.com

Address

Building 575 A-B-C, Russian Boulevard, Teuk Thla, Sen Sok, Phnom Penh.

Company Profile

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:30 pm)

Email : jobs@camhr.com.kh

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