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Mall Manager


Lucky Mall Co.,Ltd   


Private Limited Company





Phnom Penh




Full Time

Year of Exp.











Bachelor Degree




English-- Good   




Phnom Penh;

Publish Date


Closing Date


Job Description

  - Negotiate with tenants and Lease agreement.
- Handle the day to day operations in the Mall ensuring operations are kept up to the
highest quality standards in order to meet all tenant and customer requirements.
- Coordinate mall team and contractor employee works to oversee daily operations including maintenance, security & cleaning, pest control, waste collection, mall
administration and customer service.
- Conduct tenant orientation meetings for the entire Mall, covering emergency procedures, communication systems and other security procedures relating to the tenants of the Mall.
- Manage tenant shops operational compliance (i.e. shop appearance, merchandise, trading hours).
- Ensure mall operating policies & procedures are duly followed by the tenants, service providers, contractors, etc. including Occupational Health & Safety standards.
- Implement cost cutting program with planned targets and improving efficiencies in all operational areas.
- Maintain high-quality property standards through daily checks and periodic preventive
maintenance (i.e. cleanliness, AC level, lighting, assets equipment) and security control for mall premises including parking, service areas, toilets and other common
- Manage, guide and mentor the Mall Operations team reporting into and take full
responsibility in identifying potential talent and timely supporting professional development.
- Develop clear understanding about sales/turnover for shopping mall tenants. Collect
tenant sales reports in timely manner for management reporting and decision-making.
- Ensure timely payments collection from tenants (rents, charges, deposits) and payables towards service providers and suppliers for mall operational activity (maintenance,
cleaning), ensuring all invoices within the operating budget authority levels are presented and approved, coordinating with finance and management for correct authority levels

- Maintain up-to-date records and documentation for both mall-related (i.e. insurance,
completion certificates, approvals) and tenant-related (i.e. lease contracts, trade licenses, insurance, approved drawings, permits, etc.)
- Handle all conflicts and dispute situations amongst tenants, customers, mall visitors with help of security, in a smooth manner avoiding any disruption to mall operations
- Ensure mall operating policies & procedures are duly followed by the tenants, service
providers, contractors, etc. including Occupational Health Safety standards
- Any others ask assigned by Director

Job Requirements

  - BA degree in Business Administration, Management or related field
- Strategic, analytical and good organizational skills
- Has experience in dealing with government authorities
- Strong oral and written communication skills; and
- Has healthy life style, and can work well under pressure
- Minimum 5-10 years liaison experience in a senior position in Real Estate and Mall
- Proficiency in Khmer and English, Mandarin is an added advantage
- High level of ethics morals and professional standards;
- Maintains confidentiality standards;
- Good social behavior, neat appearance; must have an attention for details; common sense
and good judgment; and
- Problem solver and hands-on

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Contact Information

Contact Person

Ms. Youn Davy


099 666 135




160E4 Sihanuk Bld Sangkat Boeng Keng Kang 1 Khan Chamka Mon.

Company Profile

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:30 pm)

Email :

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