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Field Collection Supervisor




Private Limited Company


Banking & Finance




Phnom Penh



Full Time

Year of Exp.







Banking & Finance




Bachelor Degree




English-- Good   




Phnom Penh;

Publish Date


Closing Date


Job Description

The Field Collection Supervisor will be mostly responsible for all overall Loan Recovery Management of the Company. He/she will be responsible for the management and implementation of the loan recovery department and find out a good strategy as well as solution technique to recover all our Company Asset and Profits. You will be a management of your team and will work directly with the Operation Manager as well as Management Team. He/she would inform directly to Manager.

- Be responsible for loan recovery staff activity and improvement
- Analyses on PAR% and collection project as well as prepare plan and target for staff
- Leads all level of Loan Recovery Staff to work efficiently and effectiveness to company especially Loan Recovery Unit by assign, instruction, motivation, coaching, plan, target, follow up and checking.
- Finds good solution, ideas and technique in order to advise staff’s solving problem with difficulty lessee
- Controls the company’s cost effective and maintain a good portfolio at risk
- Improves collection effort by identifying, analyzing, and recommending loss litigation opportunities
- Oversees client communication to resolve debt issues peacefully and result
- Assists with the negotiation of payment plans to settle account delinquencies
- Assigns staff to field activities of lessee overdue follow with company policy and manager assignment
- Field daily staff controlling, check staff report and staff daily activities
- To ensure that all staff’s performance compliance with regulations of company
- Reports all staff activities, Collection activities and other to Operation Manager
- Finds the reason of lessee overdue and provides solution to loan recovery staff
- Develops staff performance in department to have a strong communication skill to solve problem
- Provides strategic, training and advisement to staff on collection activities and improvement toward the result based
- Provides and leads all level of staff to make more communication with internal and external, especially authority to get smoothly on collection result.
- Provides training to Loan Recovery Staff to understand the collection procedure and risk management
- Supports to monitor and develop staff performance and skills
- Supports HR & Admin Department for training about Collection Policy and Procedure
- Builds good relationship among the team and provides training to staff to solve overdue lessee of all situation and circumstances

Job Requirements

  - Relevant Bachelor’s degree, Master degree is a plus
- At least 4 years of experience in Loan Recovery and Collection Management (experience at a financial institution is an advantage)
- Self-starter
- Good and Strong strategic problem solving
- Strong team building and honest
- Good situation analysis and communication skills
- Mature disposition with good interpersonal skills
- Good oral, written communication and presentation skills
- Good English proficiency, both written and spoken

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Contact Information

Contact Person



(855) 23 6999 599 / 015 888 572




#321, City Tower Mezzanine Floor, Mao Tse Toung BLVD (245), Sangkat Pshar Depo 1, Khan Toul Kork, Phnom Penh.

Company Profile

i-Finance Leasing is a leading, independent and fast-growing financial institution backed by international investors. Through innovative delivery technologies, the company provides financing services for the purchase of appliances, motorcycles, cars and trucks for individuals and business owners. i-Finance Leasing currently operates in four provinces and plans to extend its outreach to three more this year; bringing innovative financing solutions to empowering the lives of Cambodian’s across the country.

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email :

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