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Assistant Night Manager

Company

AEON (Cambodia) Co., Ltd   

type

Multi-National Company

Function

Wholesale/Retail

employees

>1500

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

1

Function

Hotel/Hospitality

Hiring

1

Industry

Wholesale/Retail

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Fair   

Age

18 ~ 35

Location

Phnom Penh;

Publish Date

Jan-22-2020

Closing Date

Jan-31-2020

Job Description

  Assistant Night Manager, you will oversee the night-hour supervision of the Front Line Team (Sale Operation, Checkout, Customer Service and Facilities Coordination) to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience shopping with us. A Night Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

- Oversee the entire Front Office operation to maintain high standards
- Serve as a point of contact for regular customer complaint
- Complete Night Audit duties
- Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the credit policy
- Represent the company and other senior managers in their absence, taking full responsibility of the AEON (Cambodia) Co., Ltd
- Manage, record and promptly resolve issues or emergencies that arise
- Demonstrate current knowledge of products, services, pricing and policies, as well as knowledge of the local area
- Act in accordance with all security and emergency procedures and manage the instigation of these, as required
- Compile adequate handover to Proxy Line, Store and Store Manager
- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
- Act in accordance with policies and procedures when working with front of house equipment.
- Conduct annual and mid-year Appraisals with Team Members
- Conduct Health and Safety Checks and Night Walks, and maintain a good status awareness of all shoping areas
- Assist other departments, as necessary

Job Requirements

  - Experience in Front Office within the hotel or retail
- High level of IT proficiency
- Excellent leadership, interpersonal and communication skills
- Accountable and resilient
- Commitment to delivering a high level of customer service
- Ability to work under pressure
- Excellent grooming standards
- Flexibility to respond to a variety of work situations
- Ability to work on your own and as part of a team
- Working location is in AEON Cambodia Sen Sok Store

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in the hotel industry
- Previous experience with Front Office Management Systems
- Previous experience with cash handling

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Contact Information

Contact Person

Recruitment

Phone

+855 92934086/096 597 9021

Email

jfrecruitment@aeoncambodia.com.kh

Website

http://aeonphnompenh.com/

Address

2nd floor of building #132, Street Sothearos, Sangkat Tonnle Bassac, Khan Chamkamorn, Phnom Penh.

Company Profile

AEON Cambodia Co., Ltd. is the 1st large general merchandise store in Cambodia that introduce the most modern life style merchandise to our customers, we welcome dynamic, purpose driven individuals who desire to make an impact and leave an impression in the best environment of success to join our team.

Benefit/ អត្ថប្រយោជន៏
- Life insurance/ធានារ៉ាប់រងជិវិត
- Health Care/ សេវាសុខភាពរដ្ឋ (National)
- NSSF / គ្រោះថ្នាក់ការងារ
- Annual Leave/ ការឈប់សម្រាកប្រចាំឆ្នាំ
- Public Holiday/ ការឈប់សម្រាកបុណ្យជាតិ
- Day Off / ឈប់សម្រាកប្រចាំខែ ៦-៧ថ្ងៃ/ខែ
- Sick Leave, Maternity leave, Special Leave /ឈប់សម្រាកឈឺ មាតុភាព សម្រាកពិសេស
- Annual Party and Monthly staff birthday/ កម្មវិធីជប់លៀងប្រចាំឆ្នាំ និង ខួបកំណើតបុគ្គប្រចាំខែ
- Bonus 2 times a year/ ប្រាក់លើកទឹកចិត្ត ពីរដង/ឆ្នាំ
- Time Attendាnce/ ប្រាក់មកទៀតទាត់
- Gasoline /ប្រាក់បន្ថែមថ្លៃសាំង
- Annual Salary Increaseតំឡើងប្រាក់ខែប្រចាំឆ្នាំ
- 01 Meal អាហារមួយពេល
- Uniform /ឯកសណ្ឋាន
- Overtime if any/ ប្រាក់ថែមម៉ោង បើមាន
- Internal training local and international/ ការហ្វឹកហាត់ការងារក្នុង និងក្រៅប្រទេស
- Employee Annual Trip/ ដំណើរកំសាន្តប្រចាំឆ្នាំ សម្រាប់បុគ្គលិក

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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