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IT Technical Support

Company

Biz Solution   

type

Private Limited Company

Function

Information Technology

employees

10-50

Location

Phnom Penh

Level

Entry Level

Term

Full Time

Year of Exp.

1

Function

IT

Hiring

1

Industry

Information Technology

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Unlimited

Language

English-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Jan-16-2020

Closing Date

Feb-14-2020

Job Description

 
• Install and configure computer hardware, software, systems, networks, printers and scanners
• troubleshoot and maintain computer systems and networks
• Experience with Linux, Windows, or MacOS
• talk to staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• provide support, including procedural documentation and relevant reports
• Respond in a timely manner to service issues and requests
• follow SOP-Checklist, diagrams or written instructions to repair a fault or set up a system
• support the roll-out of new applications by set up new users' accounts profiles and deal with password issues
• respond within agreed time limits to call-outs
• work continuously on a task until completion (or referral to third parties, if appropriate)
• Monthly report to IT Department Manager

Benefit:

- Working Hours: Mon-Fri, 8AM-5PM
- Annual Staff Retreat
- 2-3 times party per year
- Coffee Corner (free coffee) for relax and discussion
- Yearly bonus by KPI
- 2 times performance feedback by manager to improve your skill and performance
- Seniority payment (ប្រាក់បំណាច់អតីតភាពការងារ)
- Yearly salary review and promote 1-2 times per year if excess expectation and performance
- Insurance (Accident & Health)

Job Requirements

  • Bachelor Degree in IT or related field
• At least 2-year experience as IT Technical Support
• Strong enough with networking and firewall filter
• Problem-solving and communication skills
• An ability to priorities, delegate and logical thought process
• MikroTik or Cisco is a plus
• Be able to work individually and in the team.

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Contact Information

Contact Person

Biz Solution

Phone

023 5 272 727

Email

hr@bizsolution.com.kh

Website

http://www.bizsolution.com.kh

Address

#35A street 390, Phnom Penh, Cambodia.

Company Profile

Biz Solution is a mobile & web apps consultation and development company. We are full of experiences of providing a wide range of services including mobile application development, web application system, e-commerce platform, adoptive website and domain & hosting to every business and organization. We work with heart and accountability to focus on our client’s benefit and social responsibility.

Website: http://www.bizsolution.com.kh


Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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