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Front Desk Officer-Customer Relation( 6 Positions); (New Campuses)

Company

Zhong Ying International School (中英国际学校)   

type

Private Limited Company

Function

Education

employees

50-100

Location

Phnom Penh

Level

Entry Level

Term

Full Time

Year of Exp.

Function

Cashier/Receptionist

Hiring

Industry

Education

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Jan-02-2020

Closing Date

Feb-01-2020

Job Description

  - Greet both internal and external customers
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Check to ensure that appropriate changes were made to resolve customers' problems
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers
- Refer unresolved customer grievances to immediate Supervisor or Principal, or Sales and Marketing department for further investigation
- Contact customers to respond to inquiries or to notify them of any planned adjustments
- Recommend improvements in products, or service and procedures to prevent future problems
- Provide new staff with a time sheet template and a letter for opening a bank account

Job Requirements

  - Bachelor’s Degree of Hotel and Hospitality, Business Administration, Accounting, Finance or related fields
- Knowledge of Microsoft Office (Word, Excel, PowerPoint…)
- Able to write, read and speak English; Chinese is a plus
- Work independence and self-management
- Excellent teamwork and team building skills
- Strong desire to learn and commit to his/her further development
- Ability to work under pressure and be flexible

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Contact Information

Contact Person

Mr. Pheap Virak

Phone

089625000/015625000

Email

hr@zhongying.edu.kh

Website

Address

#195, Sangkat Koukleang, Khan Sen Sok, Phnom Penh, Cambodia.

Company Profile

Zhong Ying International School offers 3 full programs to students of all ages for full time or part time. Learn English Chinese and Khmer from Natives!

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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