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Technician

Company

GAS TOANSAMAY (MODERN GAS) CO., LTD   

type

Private Limited Company

Function

Energy/Power/Water/Oil & Gas

employees

>200

Location

Phnom Penh

Level

Term

Full Time

Year of Exp.

1

Function

Technician/Maintenance

Hiring

1

Industry

Energy/Power/Water/Oil & Gas

Salary

Negotiable

Qualification

Sex

Male

Language

Age

~

Location

Phnom Penh;

Publish Date

Oct-01-2019

Closing Date

Oct-31-2019

Job Description

  1. Servicing (Before Sale Service)
- Support MKB teams or clients’ technical enquiry if needed
- Do site inspection/ site measurements at client’s house
- Give clients’ advice for the electronic points /water outlet & inlet for connecting appliances

2. After sale service
- Work service request as assigned by direct supervisor
- Do the delivery by motor if needed ( if small loading)
- Do the services with professional performance & high responsibility (installation, repairing, technical inspections, maintenance, product teaching/overview to customers..etc)

3. Customer Relation
- Provide support, assistance, and advice to customers on given product and services
- Maintain good behaviors with customers in all forms (respectful, friendly, patient,)
- Provide an excellent example of customer service to the customers ( make sure the client is appreciated the workmanship )

4. Tools and accessories
- Supervise services tools and other accessories to be used.
- Help to buy the accessories if they are nearly out of stock
- Make sure the tools and accessories are ready & enough to support the assigned tasks.

5. Report & Documentation
- Report general status and any issue need to do for the next step to sale admin
- Do the service Reporting and submit to sales admin as monthly basic
- Complete the Product Failure Report form and submit to sales admin case by case
- Follow all company standards and procedures as currently documented (Eg. Service Job sheet is commented and signed by customer, the other form is filled properly...etc)
- Manage and update MKB damage stock tracking book

6. General Tasks shall do during free time
- Focus on making every hour profitable for the company
- Self-study to improve products knowledge
- Self -study to improve technical knowledge

Job Requirements

 

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Contact Information

Contact Person

HR

Phone

(023) 221 868 / 095 666 439

Email

careers@moderngas.com.kh

Website

http://www.moderngas.com.kh/

Address

St. 63 Corner St. 400, Sangkat Boeng Keng Kang 1, Khan Chamcarmon, Phnom Penh.

Company Profile

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:30 pm)

Email : jobs@camhr.com.kh

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