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Service Manager

Company

HRINC (Cambodia) Co., Ltd   

type

Private Limited Company

Function

Recruiting Services

employees

100-200

Location

Phnom Penh

Level

Senior

Term

Full Time

Year of Exp.

5

Function

Management

Hiring

1

Industry

Automotive - Vehicle

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Sep-18-2019

Closing Date

Oct-18-2019

Job Description

  • Plans and manages overall service operation and goals,
• Ensures the compliance with company policies and measures related to the service deliveries,
• Collects market information and analyzes service market and takes necessary actions to improve the service operation of the company,
• Creates service marketing plan to promote the service operations of the company,
• Establishes and maintains a good working relationship with customers,
• Ensures customer satisfaction is met or exceeded the manufacture’s index,
• Handles customer’s complaint,
• Manages workshop schedule/assignment,
• Provides instruction to technical team members,
• Plans for necessary technical trainings to Service Advisor and Technician,
• Ensures that all required technical publications, periodicals, bulletins, ect… are obtained, kept up-to-date and properly maintained,
• Checks the quality when completing jobs & well manages the utility of the Workshop,
• Prepares monthly service reports to management and principle companies and
• Promotes PDCA activities to ensure every area is improved.

Job Requirements

  • Bachelor Degree of Business Administration, Management, Automotive Engineering or other equivalent degree,
• At least 5 year experiences in Automotive Service and Workshop Management, and another at least 2 years working experience in management position,
• Good communication and interpersonal skills,
• Good Management and leadership skills,
• Good customer service skills,
• Good in English both speaking and writing,
• Knowledge of Computer in Ms. Word & Excel, Power Point and Internet and Email,
• Positive attitude and
• Must have driving license.

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Contact Information

Contact Person

THIV Sophoeun (Ms.)

Phone

+855 (23) 211-437

Email

thiv.sophoeun@hrinc.com.kh

Website

http://www.hrinc.com.kh

Address

Building #10, Oknha Pich Avenue (Street 242), Sankat Chaktumok, Khan Daun Penh, Phnom Penh

Company Profile

HRINC is the leading provider of HR Services to the Cambodia market and expanding to the South East Asia region. We support multinational companies and leading ASEAN conglomerates and SMEs with their Human Resource needs, from consulting and market intelligence, to outsourcing and compliance as well as recruitment.

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:30 pm)

Email : jobs@camhr.com.kh

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