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客戶服務部 - 主任

Company

Shinycam (Cambodia) Service Co., Ltd   

type

Private Limited Company

Function

Entertainment

employees

10-50

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

2

Function

Customer Service

Hiring

5

Industry

Hotel/Hospitality

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

Chinese-Cantonese-- Good    Khmer-- Excellent    Chinese-Mandarin-- Good   

Age

~

Location

Preah Sihanouk;

Publish Date

Sep-18-2019

Closing Date

Oct-18-2019

Job Description

  工作範圍
- 熟悉並指導服務員處理所有日常預訂工作(包括:酒店房間、機票、船票、直昇機票、轎車、餐飲、門票等等)
- 與公司各部門及賭場酒店相關部門保持良好的溝通及合作關係
- 向員工提供指導、支持及確保所有員工盡責地處理日常事務安排
- 處理突發事情及投訴
- 更新所有營運資料,確保處於正確及最新的狀態
- 監察客員工(主任及服務員)的工作表現,記錄失誤情況並加以改善
- 協助指導新入職員工,並作出正確之培訓
- 協助處理各館的房額分配
- 上級主管交辦的其他工作


技能要求及工作經驗
- 必須操流利廣東話、普通話及柬文,並具英語讀寫能力
- 懂中文電腦輸入法
- 精通MS Office軟件應用
- 具2年酒店或旅行社工作經驗
- 具備政府部門協調經驗(如海關、商務部、勞工部等)
- 具備訂務經驗優先(如旅行社訂車、訂房等訂務等)
- 具備服務行業經驗優先


學歷要求
- 大學畢業或以上程度

Job Requirements

 

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Contact Information

Contact Person

Ms. Chheng Um

Phone

(+855) 96 467 7787

Email

jobs@suncity-group.com

Website

Address

Grey Building, Street 274 Phnom 1 Sangkat Tonle Basac, Khan Chamkamorn, Phnom Penh 1st Floor, Room No. 111, Block North Building (Phnom Penh Center)

Company Profile

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:30 pm)

Email : jobs@camhr.com.kh

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