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Operations Specialist


Prudential (Cambodia) Life Assurance Plc.   


Multi-National Company






Phnom Penh




Full Time

Year of Exp.











Bachelor Degree




English-- Good   





Publish Date


Closing Date


Job Description

  - Assist Branch Manager to prepare and forecast the branch monthly and annual budget
- Closely monitor the branch business budget plan and expenses through working closely with Branch Manager, Regional Manager and Operations Manager in Phnom Penh
- Supervise the branch Receptionists, Admin Clerk, Sanitor and Security Guard
- Manage branch transportation, training room, and office arrangement
- Record and monitor the branch utilities consumption (electricity, water etc.)
- Manage the branch fixed assets
- Manage the evacuation plan/Fire drill (acting as Tenant Marshall)
- Arrange staff ID Card, Building Access Card, Name Card and seating space
- Request, stock, deliver and track usage of stationeries, drinking water, staff refreshment and other household items (i.e. tissues, toilet paper, washing liquid)
- Initiate and enforce the execution of the branch operational processes for business operation efficiency and effectiveness
- Be a contact person policy alteration and claim
- Handle customer queries, requests and complaints
- Closely work with property team for maintenance and security
- Work with EDP Development Manager, Area Manager, and Branch Manager for on-site logistic support of the branch sale activities/events
- Verify and liaise with Life Consultants, EDP to ensure the completeness of Applications
- Properly keyed-in applications in LAS, scanned and uploaded onto Security File Transfer Protocol
- Coordinate with Provincial Department of Labor and Vocational Training on the declaration of personnel movement,
- Host inspection visit of the officers from relevant authorities (i.e. Provincial Department of Labor and Vocational Training)
- Perform other legal, risk, and compliance related tasks for the branch when required

Job Requirements

- 3-year experience in Financial Services operation support.
- At least 1-year experience in leading a good team
- Bachelor’s degree in business administration or economics
- Highly ambitious, independent thinker, disciplinary and high level of empathy

- Being good at listening skills, teamwork and demonstrates intellectual curiosity.
- Good problem solving, critical thinking, and motivation/energetic skill
- Good knowledge of preparing and monitoring the business plan

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Contact Information

Contact Person

HR Department


017 555 422 / 098 555 438




Phnom Penh Tower, 20F, #445 Monivong Blvd, Boeung Prolit, 7 Makara, Phnom Penh

Company Profile

Prudential (Cambodia) Life Assurance PLC began operations in Cambodia in January 2013. It is the leading life insurer in Cambodia with more than USD280 million assured and 27,000 policies issued (as at 31 September 2015). One of the first life insurers in Cambodia, Prudential Cambodia is committed to raising the awareness of life insurance among the Cambodian people and helping them protect and secure their financial futures.

Prudential Cambodia is part of UK-based Prudential plc. Founded in 1848, Prudential plc is an international financial services group with significant operations in Asia, the US and the UK. It serves around 25 million insurance customers and have £505 billion of assets under management (as at 30 June 2015). Prudential plc is listed on the stock exchanges in London, Hong Kong, Singapore and New York.

Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America.

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:30 pm)

Email :

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