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Customer Relation Representative (200$-300$)


LOKA Food & Beverage   


Private Limited Company


Food & Beverages



Phnom Penh




Full Time

Year of Exp.


Customer Service




Food & Beverages




Hold a Bachelor Degree




English-- Excellent    Khmer-- Good   




Phnom Penh;

Publish Date


Closing Date


Job Description

  - Work day : Monday to Saturday
- Work time: 8:00 ~17:00 / 8:30~17:30
- Gross salary : 200$-300$ (negotiate)

** Job description
- Mission: To tighten the relationship with current clients and maximize the productivity of our Sale and Marketing Team

- Handle all daily order from clients and confirm ordered item and enter information to order form
- Receive a direct call from the clients and respond to the client’s inquiry
- Follow up the client with daily order by mail, call or SNS of order information
- Collaborate and communicate with other departments on daily basis
- Check inventory with stock controller and purchase to make sure that the requested product is available
- Feedback to clients if there is any updated information about the daily orders
- Proposal to clients if there is any alternative items or offers which is appropriate to the clients
- Maintain and enhance the relationship with clients
- Closely work with sale & marketing team to receive purchasing order from the client
- Verifies the customer information is correct and up-to-date
- Review orders with accuracy and completion
- Internal office work supportive for Sale and marketing team, daily operation support
- Additional tasks depending on your characteristics

** Benefit:
- To learn the aspect of international business management
- To increase communication skill with local and foreign client
- To work in a challenging environment with a strong commitment teamwork
- To improve English communication skill in daily usage
- Bonus attaining goal
- Mobile phone, Laptop to be provided
- Company annual trip
- Monthly party
- Staff Birthday Party
- NSSF will be provided
- Pay raise after probation period
- Company evaluation 2 times per year
- 4 days off in a month and Public Holiday according to Cambodia Labor Law
- Annual Leave 18 days a year from 2nd year of working

Job Requirements

  - Under 29 years old
- Language : English (fluent) / Khmer Native
- PC skill : MS office(Word/PPT/Excel) , High level of searching ability

** Job Request (MUST)
- Eagerness to understand action policy and challenge for the fulfillment
- Imagination and assumption skills when you’re working
- Hold a Bachelor Degree
- Able to use Microsoft Office (Word, Excel, PowerPoint, Internet)
- A good command of English
- Ability of logical thinking and independence
- Positive, socialized and good communication skills
- Physically healthy
- Hard-working, self-motivated and fast learner

** Job Request(WANT)
- An intermediate/good command of Chinese *Advantage

** Hiring flow
- 0 Step: Paper test
- 1st Step: Interview with Manager, HR representative, and Department Representative
- 2nd Step: Interview with CEO and HR representative
- 3rd Step: Selected to join us in actual Operation for three months (first of the first three months is trial period and the next two months is probation period)

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Contact Information

Contact Person

Chinpisey Heng Ms.


089 777 445




No.12, ST.490, Sangkat Phsar Doeum Thkov, Khan Chamkarmorn, Phnom Penh

Company Profile

S.E.A.T.S Inc is a Japanese Trading Company since 2013. Currently, we have done business in 3 different fields such as production/development, distribution/
wholesale, and food/retail. Among these three fields, LOKA Food & Beverage is one of our company brand name which is in the distribution/wholesale field.

LOKA Food & Beverage is the leading Japanese fresh fishery company in Cambodia since 2017. We provide the restaurants, hotels, and retailers with fresh fish, frozen seafood, meat, ingredients, and beverage which are imported from Japan, Thailand and Vietnam. Especially, we are the only one supplier who imports fresh fish directly from Japan by Air Cargo thrice a week and more. Having been done business more than 400 clients, we have a strong commitment to being the best service provider through punctual delivery service and high-quality inventory control.

Being one of the food wholesale businesses in Cambodia, we are working with 23 passionate members including Cambodia members and Japanese interns and we are ready to welcome more members who love to challenge new experiences. Basing on our recruitment procedure, there are four steps in our hiring process: paper test, the first interview with Manager, HR Representative, and Department Representative, second interview with CEO and HR representative and selection to join actual operation (the trial period in first month and probation for the next 2 month). After receiving and screening CVs from candidates, we will contact them to have a paper test at our company. If they pass our paper test, they will have an interview with our management team. In the last step, they will join our actual operation in the first month which is called trial period and a probation period for the next two months before becoming our official member. By doing so, the company can select the right candidate for a specific position.

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email :

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