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Technical Service Officer (Oddor Meanchey)

Company

EZECOM CO., Ltd.   

type

Private Limited Company

Function

Telecommunication

employees

>200

Location

Phnom Penh

Level

Entry Level

Term

Full Time

Year of Exp.

1

Function

Technician/Maintenance

Hiring

2

Industry

Telecommunication

Salary

$200-$500

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Fair   

Age

~

Location

Oddor Meanchey;

Publish Date

Sep-05-2019

Closing Date

Oct-05-2019

Job Description

  •Install internet connection and other communication connections for customer following to procedures;
•Resolve technical issues for customers on the phone and by visiting the customer’s site;
•Keep records of service to customers;
•Keep track of company stock/equipment and property;
•Escalate and report issues and concerns to supervisor and manager as required;
•Perform professional communication with customers by face to face, on the phone and email;
•Provide details of potential customers or upgraded sales leads to the Sales Team;
•Follow up processes, policies, and procedures;
•Any other related tasks as assigned from time to time by Manager.

Job Requirements

  •Bachelor Degree in Computer Science or other related fields;
•Have half year-experience with Modems, Wi-Fi, TCP/IP, Routers, Switches, VPN, Firewall, WiMAX, XDSL, Fibre Optic and other internet related technologies;
•Experience with common computer operating systems and Internet related Applications eg; Microsoft Windows, Internet Explorer, Emails;
•Be good at speaking and writing in English;
•Ability of Chinese Speaking is a MUST;

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Contact Information

Contact Person

HR Department

Phone

099 555 007

Email

careers@ezecomcorp.com

Website

http://www.ezecom.com.kh

Address

#7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground floor, Phnom Penh

Company Profile

EZECOM, Cambodia’s premium internet service provider, was found in 2007 to serve the rapidly expanding business and residential market in Cambodia. Our company has incorporated its own fiber optic, world-class Data Centre, MPLS, VPLS, Cloud services and other VAS services for enterprise solutions along with our world-class 24/7 technical support.

We are now looking for dynamic, energetic and committed candidates to join with our team.

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:30 pm)

Email : jobs@camhr.com.kh

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