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Documentation Operations Associate


Maersk (Cambodia) Ltd.   


Multi-National Company






Phnom Penh




Full Time

Year of Exp.











Fresh graduate/Bachelor degree




English-- Good   


22 ~ 35


Phnom Penh;

Publish Date


Closing Date


Job Description

  ** The Operations Associate will be responsible for planning & executing operational activities related to Sea Operations involving all the file management & operations activities post booking.
The incumbent has to act as the owner of the job file and will also be responsible for creating & updating of shipping documents & Customer Invoices in the system. This role will need to closely coordinate with customer service, program managers, and carrier booking team members as necessary to ensure that best in class service is given to our customers.

* Document preparation:
- Ensure Bill Apply Certificate of Origin is provided to Customer timely and accurately
- Send draft Freight Cargo Receipt (FCR)/ House Bill of Lading (HBL) to customer for verification
- Confirm carrier bill of lading in accordance with SOP (Standard Operations Procedure) requirement
- Amend FCR/HBL/ Master Bill of Lading (MBL) if required and prepare the final FCR/HBL/MBL
- Properly manage the file and ensure the correct version is saved as necessary for the future usage
- Input Original FCR/HBL reference number in a timely and accurately manner and inform to counter for printing and issuance
- Closely follow up with customer for document submission as required by client
- Ensure document is checked, verified, sort and count accurately before upload/dispatch to client
- Timely send DNN (Document Delay Notice) as per clients requirement
- Problem solving by involving/communicating with relevant stakeholders as to ensure we all aware and know what action to be taken from each function
- Submit pre-alert to the destination
- Liaise with Customer Service in case of any missing information/ input

Job Requirements

  - Fresh graduate / Bachelor degree holder in Business Administration or any discipline
- At least 1 years’ experience in Operations / Customer service teams in the freight forwarding sector is preferable
- Comprehensive English communication
- Good computer literate especially Microsoft Excel and Microsoft Outlook
- Dynamic, rigorous, open minded, highly committed and timely manner
- Good team player and interpersonal skill
- Well organized when working under pressure

How to apply:
The applications will be considered in orders until the position is filled. If you fulfill the basic job
requirements, you will be invited to answer 2 assessments, a logical indicator and a personality assessment

Interested candidates are requested to apply via> Career -> Job Opportunities -> Job vacancies-> search for position title/type the word “Cambodia” -> click apply or via following link:

To get familiar with the recruitment process, kindly visit

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Contact Information

Contact Person

HR Department


+85523 96 56 71




VTrust Tower -7th Floor, St.169, Sangkat Veal Vong, Khan 7 Makara, Phnom Penh, Cambodia.

Company Profile

A.P. Moller - Maersk is an integrated container logistics company. Connecting and simplifying trade to help our customers grow and thrive. With a dedicated team of over 76,000 operating in 130 countries; we go all the way to enable global trade for a growing world.

For more information:

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:30 pm)

Email :

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