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After-sales Administrative Officer

Company

RMA (Cambodia) Plc.   

type

General Partnership

Function

General Business Services

employees

>1500

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

1

Function

Sales

Hiring

1

Industry

General Business Services

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Fair   

Age

~

Location

Phnom Penh;

Publish Date

Oct-20-2021

Closing Date

Nov-19-2021

Job Description

  -Issue all the internal Invoices for each AFS Retail/KA workshops.
-Manage all the expenses of AFS department on day to day basis.
-Process the quotation for external customer which is call in and walk in to our AED office.
-Follow up with customers regularly on parts that they request for price and quotation pending.
-Perform other duties as assigned by Customer Service Manager.
-Schedule for Mobile team and making an appointment with customer in daily basis.
-Follow up with customer to ensure the satisfaction after mobile team visited.
-Ensure all customer expectations and requirements are exceeded throughout.
-Promotion of sales of genuine parts and accessories whenever possible, acting on opportunities to sell additional products and services.
-Handling customer complaints and ensure all filing is kept up to date
-Follow up customer in the areas that we have planned the technicians in that areas
-Solving some technical problem related to Computer problem and network (Service & Parts ADVISOR).
-Being able to solve some basic technical issues of customer products.
-Manage the cash advance for all technicians in Workshop PP and plan before the trips start.
-Follow up with the account team to collect the pending payment from AFS team and customers.
-This position normally not requires much travelling to provinces, but will have to in case any urgent requirement by business or requested by Managers.

Job Requirements

  -Education/Certification:
-Graduated University in Administration, Finance, or related fields.
-Knowledge, Skill, and Experience:
-Basic technical knowledge and experience at least 2 years in this field
-Be able to use Email, Microsoft Office, especially Excel.
-Know about management skill is advantaged.
-Good command in communicating in Khmer and English.
-Have excellent communication skills, as well as an aptitude and great attitude to learn and develop.

Please send your CV to:
chansokha.hou@rmagroup.net

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Contact Information

Contact Person

RMA CAMBODIA

Phone

092 888 714 / 070 77 83 83

Email

recruitment.kh@rmagroup.net

Website

http://www.cambodia.rmagroup.net

Address

#27, St. 134, SangkatMittapheap, Khan 7 Makara, Phnom Penh

Company Profile

RMA entered the Cambodian market in 1992 as an exclusive provider of dedicated system solutions for commercial and non-commercial enterprises in the sectors of infrastructure, energy and logistics. Gradually, the company has been growing alongside the development of Cambodia and expanded to automotive, agricultural and heavy equipment, warehouse solutions, financial services, car rental and food franchise management. In addition to business expansion, RMA Cambodia has also focused its attention on human resources by providing internships and employment opportunities to approximately 2,000 local and professional staff with a number of expatriates working together to share their skills and expertise.

RMA Cambodia has also been very active within local communities. We consistently work with local authorities and organizations to provide financial and technical assistance in essential key sectors, such as health, environment, education and sports.

We aim to help Cambodia grow and prosper.

OUR SERVICES AND PRODUCTS:

RMA Cambodia and its affiliate Asia Vehicle Rental (AVR) are offering franchised car rental services through the global brand AVIS. Rentals are customized with brand-new Ford vehicles and experienced English-speaking chauffeurs. AVIS also offers car rental and leasing that meets all types of customers requirements for business trips, leisure or field work, with or without chauffeurs.

RMA Cambodia has a financing arm, RMA Financial Services, offers financing solutions to flexibly meet the needs of corporate and retail customers for the purchase of their own automotive and heavy equipment, agricultural machinery and warehouse solution equipment.

RMA Cambodia is also a provider of heavy equipment products and solutions in construction, road building and maintenance, and agriculture, namely JCB, Mitsubishi FUSO and John Deere. RMA Cambodia is an agent for the world’s leading brands in these industries.

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:30 pm)

Email : jobs@camhr.com.kh

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