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Branch Manager

Company

Foreign Trade Bank of Cambodia (FTB)   

type

Private Limited Company

Function

Banking & Finance

employees

>200

Location

Phnom Penh

Level

Term

Full Time

Year of Exp.

Function

Bank/Insurance

Hiring

2

Industry

Banking & Finance

Salary

Negotiable

Qualification

Sex

Male/Female

Language

Age

~

Location

Phnom Penh; Preah Sihanouk;

Publish Date

Oct-01-2019

Closing Date

Oct-31-2019

Job Description

  • Manage the branch’s business to deliver outstanding results in all areas including deposit and loan growth, revenue growth, productivity, and branch profit
• Identify business growth opportunities, propose action plans and implement marketing activities to capture the business
• Lead the team to develop and build client networks and maintain good relationship to increase the business. Understand customer’s financial circumstances and propose the products and services to meet the needs
• Provide regular coaching to staff to ensure continuous improvement in the delivery of customer services
• Proactively identify and address areas of customer dissatisfaction, follow up and resolve customer complaints
• Monitor competitors’ activities, report and make recommendations
• Work closely with compliance team to drive and support adequate training to ensure all staff are aware of bank policies, risk management and compliance requirements
• Coach, lead and empower the team to achieve best performance and maintain an open, honest and satisfying team work environment

Job Requirements

  • Bachelor Degree in Banking or related field. MBA is preferable
• Three years’ experience in bank branch management
• Strong customer network and relationship building skills
• Good organizational and time management skills
• A strong desire to work in a team and deal with challenge
• Excellent negotiation and internal & external relationship building
• Computer literacy and English language proficiency

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Contact Information

Contact Person

HR Department

Phone

023862111

Email

hr@ftbbank.com

Website

http://www.ftbbank.com

Address

Building No. 33 C-D, Tchecoslovaquie Blvd (169), Sangkat Veal Vong, Khan 7 Makara, Phnom Penh

Company Profile

FTB is Cambodia's first and foremost bank. It is a private commercial bank and has been providing customers with safe and reliable banking services for 40 years.

The Bank was created following Sub-decree No. 1213 dated 10 October 1979 under the former regime of the State of Cambodia. In 2000, the Bank was separated from the direct management of the National Bank of Cambodia ("the Central Bank") in order to transform its permanent identity into a state-owned commercial bank in Cambodia with the features of a Public Economic Enterprise and with the intention of conducting autonomous business operations.

In January 2001, the Bank obtained its banking license from the Central Bank to operate as a commercial bank in the Kingdom of Cambodia for a period of three years starting from 4 January 2001. This was the first license granted to enable the Bank to operate as a separate legal entity independent from the Central Bank's direct management. On 8 January 2004, the Bank obtained its 2nd banking license from the Central Bank for a period of three years starting from that date. The Bank now holds a commercial banking license, which was renewed for an indefinite period, on 21 December 2006

On 31 December 2002, the Ministry of Economy and Finance ("MEF") announced, through a Statement of Intent, the privatisation of the Bank as part of the reform of the financial sector of the Royal Government of Cambodia. On 28 October 2005 the shareholders of the Bank, represented by the Privatisation Committee, entered into a sales agreement with Canadia Bank and ING Holding Company. The Central Bank sold its 20% shareholding in the Bank and MEF reduced its 80% shareholding to 10%. In 2009, in accordance with the recommendation of the Central Bank, Canadia Bank reduced its shares from 48% to 15.22% and 2 new private shareholders having respectively a share of 15.39%, entered the capital of FTB. The Bank's Memorandum and Articles of

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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