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Senior Customer Officer

Company

Urban Hub (Cambodia) Co., Ltd.   

type

Private Limited Company

Function

Property Development/Management

employees

50-100

Location

Phnom Penh

Level

Senior

Term

Full Time

Year of Exp.

3

Function

Customer Service

Hiring

1

Industry

Property Development/Management

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Unlimited

Language

English-- Good   

Age

25 ~ 35

Location

Phnom Penh;

Publish Date

Sep-23-2019

Closing Date

Oct-23-2019

Job Description

  1. Lead, guide and train Cashier Officer team to work independently
2.0 Assist manager to set up & develop customer relations management procedures and work instructions
3.0 Deploy department's procedure to team and keep effectively monitor
4.0 Work closely with Sales & Marketing team to ensure be proactive for customer's change requisitions, updated price, memo and sales policy
5.0 Make sure customer pay on time/accuracy and cooperate with sales & marketing team in case customer will no pay as required.
6.0 Work closely with Legal team for such legal issue
7.0 Analyze report from each Cashier before sending final report to manager
8.0 Weekly & monthly report such as: Customer Satisfaction, Cash Collection & Management, Suggestion to be improved…
9.0 Immediately report to manager for any irregular issues
10.0 Wok closely with Bank to do bank reconcile on cash deposit
11.0 Other tasks will be assigned by direct manager

Job Requirements

  Education: At least bachelor degree in Accounting & Finance, Marketing, Business Administration or relevant fields
Experience: At least 03 years experiences as Teller, Cashier or Customer Relations Management
Skills: Be able to communicate in English,scheduling, reporting, Microsoft Office and problem solving
Key Performance Indicators (KPIs) will be provided by direct manager

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Contact Information

Contact Person

Mr. Yeat Tharet

Phone

085 222 908/ 010 333 909

Email

jobs@villagephnompenh.com

Website

http://www.villagephnompenh.com; www.factoryphnompenh.com

Address

#1159 National Road No. 2 Phum Preaek Ta Nu, Sangkat Chak Angrae Leu, Khan Mean Chey, Phnom Penh, Cambodia

Company Profile

Urban Hub is the management arm for both Urban Village and Factory Phnom Penh. In addition to managing the sales team, Urban Hub also overseas procurement and building oversight ensuring that the development meets quality and safety standards. As the projects come to completion, the company will transition into the day to day management arm of both projects, working with owners to maintain the site and oversee retail tenants.

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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