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Service Manager

Company

HRINC (Cambodia) Co., Ltd   

type

Private Limited Company

Function

Recruiting Services

employees

100-200

Location

Phnom Penh

Level

Senior

Term

Full Time

Year of Exp.

5

Function

Management

Hiring

1

Industry

Automotive - Vehicle

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Sep-18-2019

Closing Date

Oct-18-2019

Job Description

  • Plans and manages overall service operation and goals,
• Ensures the compliance with company policies and measures related to the service deliveries,
• Collects market information and analyzes service market and takes necessary actions to improve the service operation of the company,
• Creates service marketing plan to promote the service operations of the company,
• Establishes and maintains a good working relationship with customers,
• Ensures customer satisfaction is met or exceeded the manufacture’s index,
• Handles customer’s complaint,
• Manages workshop schedule/assignment,
• Provides instruction to technical team members,
• Plans for necessary technical trainings to Service Advisor and Technician,
• Ensures that all required technical publications, periodicals, bulletins, ect… are obtained, kept up-to-date and properly maintained,
• Checks the quality when completing jobs & well manages the utility of the Workshop,
• Prepares monthly service reports to management and principle companies and
• Promotes PDCA activities to ensure every area is improved.

Job Requirements

  • Bachelor Degree of Business Administration, Management, Automotive Engineering or other equivalent degree,
• At least 5 year experiences in Automotive Service and Workshop Management, and another at least 2 years working experience in management position,
• Good communication and interpersonal skills,
• Good Management and leadership skills,
• Good customer service skills,
• Good in English both speaking and writing,
• Knowledge of Computer in Ms. Word & Excel, Power Point and Internet and Email,
• Positive attitude and
• Must have driving license.

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Contact Information

Contact Person

THIV Sophoeun (Ms.)

Phone

+855 (23) 211-437

Email

thiv.sophoeun@hrinc.com.kh

Website

http://www.hrinc.com.kh

Address

Building #10, Oknha Pich Avenue (Street 242), Sankat Chaktumok, Khan Daun Penh, Phnom Penh

Company Profile

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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