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Fleet Leader $450-$650

Company

Foodpanda   

type

Private Limited Company

Function

Human Resources/Consultancy

employees

<10

Location

Phnom Penh

Level

Entry Level

Term

Full Time

Year of Exp.

Function

IT

Hiring

Industry

General Business Services

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Sep-11-2019

Closing Date

Oct-10-2019

Job Description

  * Rider Supply
- Assist with the overall rider onboarding process for new riders
- Perform general administrative duties and manage onboarding/offboarding processes
- Update and maintain the applicants' record system on a daily basis
- Provide excellent service to external and internal applicants to ensure positive onboarding experience through front end excellence and FreshDesk customer service
- Coordinate and follow-up on applicants' recruitment processes
- Other ad-hoc duties as assigned

*Fleet Management
- Supervise equipment collection and riders onboarding
- Manage inventory for fleet and office and report any issues to HQ
- Communicate closely with other teams (e.g. call centre, dispatching, HR and finance team)
- Perform any newly developing fleet management activities

* Rider Support (FreshDesk)
- Maintaining a positive, empathetic and professional attitude toward riders at all times
- Responding promptly to riders inquiries
- Acknowledging and resolving riders tickets
- Knowing our products inside and out so that you can answer questions
- Communicating and coordinating with Head Office as necessary
- Providing feedback on the efficiency of the customer service process

Job Requirements

  - Native Khmer speaker with good command of English language
- Self-confident natural leader with high sense of responsibility and ability to work independently
- Strong IT skills: confident user of Excel, Google documents, spreadsheets, and smartphone apps
- Good understanding of Phnom Penh areas and street system.
- Excellent people management skills: experience in coordinating teams and being responsible for more than 10 people is a must!
- Ability to work under pressure, handle stress, and handle many people with different personality type, diverse levels of education and abilities is very important.
- Knowledge of labour regulations and basic accounting principles are a plus
- Experience with logistics and last-mile delivery are preferred
- Can-do attitude, problem solving skills and passion for food industry.

How To Apply

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Contact Information

Contact Person

Mis Thanin

Phone

010 90 25 27

Email

job@premiumhumanresources.com

Website

https://www.facebook.com/premiumhrcambodia/

Address

2 nd floor of SINET building , Sihanouk Blvd, Sangkat Chakto Muk, Khan Daun Penh. Phnom Penh. (In front of Lucky Supermarket)

Company Profile

Foodpanda is the world's #1 online food ordering platform (website and mobile app), where hungry customers can order food for home delivery from their favorite restaurants, based on their location. Currently we are operating in 12 countries and territories across Asia and Europe. We are launching Cambodia and we are always looking for talented and highly motivated individuals to join our family!

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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