Hot Jobs

  • Driver - Primalis Corporation Ltd
  • Web Developer ($400 to $1200) - Kelutree
  • Sale & Marketing ផ្នែកទីផ្សារជាច្រើននាក់ (Urgent ) - Minyuan Xin Electrical Machineries (Cambodia) Co., Ltd
  • Pastry Chef - Rich Products Co.,Ltd
  • Sale – Marketing ( 250$ - 450$ ) - COFFEE M.K MONDULKIRI Co.,Ltd.
  • គណនេយ្យ Accountant 600$+ - Lifu Electric and Machinery Co.,Ltd
  • ផ្នែកជាងភ្លើង $250+ - Lifu Electric and Machinery Co.,Ltd
  • អ្នករចនាប្រព័ន្ធភ្លើង 500$ up - Lifu Electric and Machinery Co.,Ltd
  • Director of Human Resource - Chavon Hospitality
  • Marketing communication manager (Marcomm) - Chavon Hospitality
  • Food and Beverage Service - Sol Beach Resort
  • Graphic Designer (350$- 500$) - Chavon Hospitality
  • Senior Accountant - Grant Thornton (Cambodia) Limited
  • TAX SERVICES – SENIOR TAX - Grant Thornton (Cambodia) Limited
  • Audit Senior Associates - Grant Thornton (Cambodia) Limited
  • Sale & Marketing Executive - Tan Brothers Auto Co.,Ltd
  • Assistant Marketing Manager - SANYO PACKAGE ASIA (CAMBODIA) CO., LTD
  • Senior Accountant(700-800$) - CamHR Information(Cambodia) Co., LTD
  • 行政人事主管 - Cambodian Nice Satellite Television Station (NICE TV)
  • Senior Officer, Group Credit Life - Manulife(Cambodia) PLC

Customer Life-cycle Management Manager

Company

Smart Axiata Co., Ltd.   

type

Private Limited Company

Function

Telecommunication

employees

>1500

Location

Phnom Penh

Level

Senior

Term

Full Time

Year of Exp.

5

Function

Others

Hiring

1

Industry

Telecommunication

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

Khmer-- Mother Tongue    English-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Sep-09-2019

Closing Date

Oct-09-2019

Job Description

  • CLM Campaign development, planning, and forecasting
• Study, analyse, and understand customers behaviour in order to offer the right campaigns to different kinds of subscriber
• Prepare Business Case/PDD, Product Go to Market planning & other proposals
• Coordinate with interrelated sections to get all information/requirement in order to deliver the good campaigns for the right segments
• Coordinating with cross-functional teams on new campaigns launch such as training and after-sales service
• Ensure new campaign has been developed and tested properly before the launch
• Customer lifetime management (churn prevention & longevity)
• Develop usage campaign (increase more usage by up sale & cross-sale existing products and other campaigns such as reload and, lucky draw … etc.)
• Coordinate with vendors or third parties when required

Job Requirements

  • Bachelor degree in relevant fields (Bachelor in Marketing/Business Administration is preferable)
• At least 5 years of relevant working experience
• Good command of English, spoken & written
• Good Knowledge in Mobile Telecommunication is an advantage
• Communication skills
• Problem analysis and solving
• Strategic thinking
• Organizational and planning skills
• Creative, good judgment, & attention to detail
• Team player, stress tolerance, & customer orientation
• Quantitative and business analysis skills
• Knowledge of marketing principles and practices
• Good report writing skills & presentation skills

How To Apply

1. Please feel free to register with us to get a great job opportunity and achieve your dream

2. If you want to apply a job by one click with “Apply Now” button, please create a CV first and employers will review your CV online.

Click here to learn how to register and post a CV online!

Contact Information

Contact Person

Lin Chia Pei

Phone

010202252

Email

jobs@smart.com.kh

Online Apply

https://www.smart.com.kh/careers/customer-life-cycle-management-manager/

Website

https://www.smart.com.kh/careers

Address

No464 A, Monivong Blvd, Sangkat Tonlebasac, Khan Chamkarmoan, Phnom Penh

Company Profile

Smart Axiata Co., Ltd., Cambodia’s leading mobile telecommunications operator, currently serves 8 million subscribers under the ‘Smart’ brand. Smart Axiata is part of Axiata Group Berhad, one of Asia’s largest telecommunications groups.

Smart is at the forefront of mobile technology advancement in Cambodia. Smart was the first network to introduce 4G LTE in 2014, 4G+ in 2016 and 4G+ with HD Voice (VoLTE) in early 2017. In mid-2017, Smart introduced cutting-edge 4.5G, manifesting its data leadership position in Cambodia. Smart also provides 2G, 2.5G, 3G and 3.75G mobile services as well as international roaming across more than 190 countries. Its extensive nationwide network coverage stretches to more than 98% of the Cambodian population.

The company is also rapidly transforming itself into a digital lifestyle brand, having introduced many innovative offerings and lifestyle entertainment value propositions. This includes various international partnerships, with brands as diverse as Universal Music, Apple, Facebook and iflix, as well as digital services including SmartLuy, Smart Insurance, SmartPay, Smart Music and SmartNas. Smart aspires to become Cambodia’s Digital Champion, while playing an active role in socio-economic growth.

The company’s workforce consists of more than 1000 local and foreign experts. Smart is committed to its customers, employees and the people of Cambodia, in delivering its promise of enriching their lives through world-class networks, exceptional digital experiences and through significant corporate social responsibility engagements.

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

Apply Job
Preview     Add
Preview     Add