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Customer Services Officer (AEON II & Macro) 9AM-6PM

Company

True Money (Cambodia) Plc   

type

Private Limited Company

Function

Banking & Finance

employees

>200

Location

Phnom Penh

Level

Entry Level

Term

Full Time

Year of Exp.

Function

Customer Service

Hiring

1

Industry

General Business Services

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Fair   

Age

~

Location

Phnom Penh;

Publish Date

Jun-17-2019

Closing Date

Jul-17-2019

Job Description

  1. KEY TASKS:
o Convince Customer Walk in to Sign Up TrueMoney Account.
o Enquiries and complaints handling
o Serves, provide information and perform TXNs to walk in
customers
o Keeps customers informed about new promotion of TrueMoney
o Control Cash Flow in Retail store.

2. DUTIES & RESPONSIBILITIES:
o Reconcile report with finance by daily
o Management credit and cash to make sure that our cash flow
can serve customer
o Prepare daily, weekly, and monthly Report
o Provide information to all customer walk in
o Perform Transaction for customer
o Keep inform customer about product and service or
promotion
o Handle all complain of customer
o Keep convince all customer walk in to sign up TrueMoney
o Find solution to customer when they have problem

Job Requirements

  3. SPECIFICATION:
o Experience in customer service is a plus
o Student at university in any new field
o English proficient
o Computer literate( Ms. Office & Excel)
o Be able to work with flexible time as required

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Contact Information

Contact Person

HR Department

Phone

016 777 983/087 888 532

Email

jobs@truemoney.com.kh

Website

http://www.truemoney.com.kh

Address

Sothearos, Sangkat Tonle Bassac, Khan Chamkarmon, Phnom Penh, KINGDOM OF CAMBODIA.

Company Profile

TrueMoney is a (mobile) payment provider in Cambodia that enables customers, who are typically "un-banked", to access financial services using their mobile phone or/and the TrueMoney agent network (Terminal POS).

TrueMoney is building a network of TrueMoney agents, and strategic partners to provide a suite of financial payments services.

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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