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Sale and Customer Service Officer

Company

KREDIT Microfinance Institution Plc.   

type

Private Limited Company

Function

Banking & Finance

employees

>1500

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

1

Function

Bank/Insurance

Hiring

1

Industry

Banking & Finance

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Unlimited

Language

English-- Good   

Age

~

Location

Phnom Penh;

Publish Date

Jun-13-2019

Closing Date

Jun-28-2019

Job Description

  - Perform sale activities on savings and other financial products
- Establish personal contact of potential clients
- Collect feedback and complaint from​ clients related the sale and customer service care and service providing then report to Head of Sale & Customer Service Department
- Analyze the market in order to identify new product growth opportunities.
- Provide support, monitor the work performance of front line staff related to service providing and products selling, and identify points to be improved.
- Work closely with Customer Relation Executive (CRE) to help boost the sales performance at each branch.
- Provide support to regionals and branches and training to branch staffs
- Resolve customer queries and issues related to sale and services
- Maintain sale reports and call follow up
- Other tasks will be assigned by supervisor

Job Requirements

  - Bachelor in Marketing or equivalent
- At least one year experience in sales, marketing, or microfinance /banking sectors
- Excellent oral and written English
- Good communication skills
- Interpersonal skills and professional appearance
- Telephone manner
- Capacities and flexibilities of sale and marketing
- Responsibility, logical thinking and results oriented in role
- Problem solving skill
- Honesty and neutrality in work
- Ability to travel to province branches

** KREDIT provides competitive salary based on education, experience, and potential. We offer annual salary increment plus other benefits such as:
1. Annual incentive
2. Bonus (13th month salary)
3. Pchum Ben salary
4. 24 hours insurance covered staff safety
5. Monthly health benefits
6. Public holiday comply with Cambodia labor law
7. Five working days per week
8. Special interest rate of staff loan
9. Staff uniform
10. Staff wedding package
11. Provide staff scholarship
12. Maternity package

** Interested candidate should submit your CV, cover letter, 2 new pieces of 4x6 photo, copied ID card, family book, birth certificate, education and work certificates, and transcript to KREDIT Microfinance Institution Plc. Head Office at #71, St. 163, SangkatToul Svay Prey I, Khan
Chamkarmorn, Phnom Penh or by Email: job@kredit.com.kh Or candidates can apply by Website: www.job.kredit.com.kh (Send only CV& cover letter in word or pdf file. Don’t attach docs).

** Closing Date: 27-June-2019 at 04:00 PM

KREDIT will be neutral, not bias, transparency, non-discrimination towards sex, religious, political affiliation, disability, color and marital status.
** Note: Only shortlisted candidates will be notified. The application and documents will not be returned.

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Contact Information

Contact Person

Mr. Sothea UM

Phone

(855)23 21 79 42 / 012 225 667

Email

job@kredit.com.kh

Website

https://www.kredit.com.kh/en

Address

#71, St163, Sangkat Toul Svayprey1, Khan Chamkar mon, Phnom Penh

Company Profile

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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