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Senior OSS Management Engineer

Company

Smart Axiata Co., Ltd.   

type

Private Limited Company

Function

Telecommunication

employees

>1500

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

3

Function

Telecommunication

Hiring

1

Industry

Tourism

Salary

Negotiable

Qualification

Sex

Male/Female

Language

English-- Good    Khmer-- Mother Tongue   

Age

~

Location

Phnom Penh;

Publish Date

Apr-30-2019

Closing Date

May-30-2019

Job Description

  To conduct planning, operations, securing and maintenance of Operation Support Systems to ensure continuous application of relevant business flows, including handling of Change Management Processes, Workforce Management and other workflows to ensure continuous improvement of the processes and further development of the OSS to achieve better overall performance.

• To conduct planning and configuration of OSS to meet operational and business needs
• To perform preventive and corrective maintenance on OSS
• To define and implement Change Management and Workforce Management processes to ensure smooth operations and overall continuous improvement of processes
• To recommend development and changes to the OSS to achieve improved performance
• To define performance metrics for monitoring and evaluation of OSS performance
• To work with internal and external stakeholders to ensure smooth operations
• To work with other relevant parties on the interfacing and interaction of OSS with other platforms

Job Requirements

  • Bachelor’s degree in Telecom or Computer Science
• Minimum five (5) years of OSS experience
• Minimum five (5) years of NMS experience
• Minimum three (3) years of experience integration of NMS and OSS
• Minimum three (3) years of experience Service Desk Management
• Minimum five (5) years of experience with various telecommunications network and database systems/platforms
• Able to communicate and write English fluently
• Knowledge and ability to understand, evaluate, interpret and analyse data
• Knowledge and ability to manage all internal and external parties who are involved in the delivery of required services and/or technology
• Knowledge and ability to make use of digital technology in support of work functions

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Contact Information

Contact Person

Narin Kanhaly

Phone

010202136

Email

jobs@smart.com.kh

Online Apply

https://www.smart.com.kh/careers/senior-oss-management-engineer/ ‎

Website

https://www.smart.com.kh/careers

Address

No464 A, Monivong Blvd, Sangkat Tonlebasac, Khan Chamkarmoan, Phnom Penh

Company Profile

Smart Axiata Co., Ltd., Cambodia’s leading mobile telecommunications operator, currently serves 8 million subscribers under the ‘Smart’ brand. Smart Axiata is part of Axiata Group Berhad, one of Asia’s largest telecommunications groups.

Smart is at the forefront of mobile technology advancement in Cambodia. Smart was the first network to introduce 4G LTE in 2014, 4G+ in 2016 and 4G+ with HD Voice (VoLTE) in early 2017. In mid-2017, Smart introduced cutting-edge 4.5G, manifesting its data leadership position in Cambodia. Smart also provides 2G, 2.5G, 3G and 3.75G mobile services as well as international roaming across more than 190 countries. Its extensive nationwide network coverage stretches to more than 98% of the Cambodian population.

The company is also rapidly transforming itself into a digital lifestyle brand, having introduced many innovative offerings and lifestyle entertainment value propositions. This includes various international partnerships, with brands as diverse as Universal Music, Apple, Facebook and iflix, as well as digital services including SmartLuy, Smart Insurance, SmartPay, Smart Music and SmartNas. Smart aspires to become Cambodia’s Digital Champion, while playing an active role in socio-economic growth.

The company’s workforce consists of more than 1000 local and foreign experts. Smart is committed to its customers, employees and the people of Cambodia, in delivering its promise of enriching their lives through world-class networks, exceptional digital experiences and through significant corporate social responsibility engagements.

Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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