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IT Helpdesk Support Specialist ($ 250 - $ 450)

Company

CDL-HR   

type

Private Limited Company

Function

Human Resources/Consultancy

employees

10-50

Location

Phnom Penh

Level

Middle

Term

Full Time

Year of Exp.

1

Function

IT

Hiring

2

Industry

Others

Salary

Negotiable

Qualification

Bachelor Degree

Sex

Male/Female

Language

English-- Excellent   

Age

20 ~ 30

Location

Phnom Penh;

Publish Date

Apr-22-2019

Closing Date

May-22-2019

Job Description

  - Operate daily procedures of the routine processing, which including IT environment checking, trading status updating, and daily report generating.
- Provide technical assistance to internal users and external clients in person, via phone, or electronically
- Stay current with system information, changes and updates
- Diagnose and resolve technical issues of PCs, office machines, such as printers, CCTV, access control, etc.
- Keep tracking the technical requests, issues, and problems until fully solved.
- Identify and escalate situations requiring urgent attention, and redirect problems to 2nd-line support engineers if unable to solve
- Create and improve helpdesk SOP documents.

Job Requirements

  - Bachelor degree of Computer Science or IT, for both incomplete or completed.
- 1~2 years working experience as helpdesk
- Working knowledge of fundamental operations of relevant software, hardware and other equipment
- Knowledge of relevant call tracking applications
- Knowledge and experience of customer service practices
- Related experience and training in troubleshooting and providing help desk support
- Language Skills: Excellent English is required

Desired Skills & Qualifications

- Chinese language speaking
- Programming skill
- Mathematics or finance background
- Trading experience of financial products, such as securities, futures, and derivatives

Note: JA06378

Working time: 8:00~17:00
Holiday: Sat / Sun / National holiday
Salary: $ 250 - $ 450
Has 13 month-salary and FORTE.

HOW TO APPLY
If you are interested in this recruitment, Please click and submit your CV!


ADD: #298, Monivong Blvd., Tous Les Jours Monivong Building 1st floor, Phnom Penh
TEL: 023 964 864 / 010 234 450 / 098 224 783

Email: reception@cdl-consultant.com

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Contact Information

Contact Person

HR Officer

Phone

023 964 764

Email

reception@cdl-consultant.com

Website

http://www.eng.cdl-consultant.com

Address

Tous Les Jours Monivong Building,1st Floor, #298, Preah Monivong Blvd. Sagnkat Boeung Raing,Khan Daun Penh, Phnom Penhh.

Company Profile



Creative Diamond Links Human Resources (CDL HR),is the best leading recruitment company, provides high quality recruitment and HR services to local and foreign companies in Cambodia.
At the same time, we provide career counseling to the Cambodian workforce and introduce the best qualified candidates to you, giving you the freedom to leverage saving time and effort while being able to employ the best people for your company.
Specialized services by our international team of HR Consultants are available to you in English, German, Khmer, Japanese, Chinese and Korean.



Service hot line :

023 969 088 / 023 91 90 86 / 023 91 90 87 / 02391 90 89

Operating Hours : Mon-Fri (8:00 am to 5:00 pm)

Email : jobs@camhr.com.kh

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